Serenity Medical Center is recruiting an Assistant Administrator

Serenity Medical Center is recruiting an Assistant Administrator

Reports to: Operations Director/Administrator

About Serenity Medical Center
Serenity Medical Center is a 24-hour multidisciplinary healthcare facility located in Damas, Yaoundé. The Center is seeking a technically strong, ethical and proactive professional to support the Administrator in finance, internal controls, staff coordination, service efficiency and institutional growth.

Position summary and reporting relationship
The Assistant Administrator – Finance & Administration serves as a hands-on deputy to the Administrator. The role consolidates the clinic’s accounting and financial-control functions, while also assuming delegated supervision of non-clinical administration. The General Supervisor and Medical Secretary will report administratively to this position.

Core duties and responsibilities

• Accounting and reporting: Maintain journals, ledgers, bank and cash records, receivables and payables, monthly closings, budgets, forecasts and management reports.

• Revenue assurance and cash controls: Reconcile each patient’s reception, EMR and service registers with invoices, receipts, cash, MTN MoMo, Orange Money, bank deposits and insurance claims; investigate discrepancies.

• Internal controls and integrity: Enforce documented approvals, track exceptions, conduct stock checks, control expenditures, escalate fraud risks and monitor financial transactions.

• Assistant Administrator leadership: Coordinate daily non-clinical activities under the Administrator; supervise the General Supervisor and Medical Secretary, establish action plans and follow up on service issues.

• Patient experience and service continuity: Monitor reception, patient flow, shift coverage, facilities, hygiene, resource readiness, complaints and corrective actions in collaboration with clinical teams.

• Human resources and compliance: Support recruitment, staff files, attendance, payroll preparation, training, performance follow-up and applicable tax, CNPS and statutory filings.

• Insurance, purchasing and partnerships: Coordinate insurer claims and collections, supplier documentation, expenditure plans, outreach activities, corporate partnerships and verified marketing performance.

• Technology, stock and assets: Oversee the accuracy of EMR and paper registers, maintain secure Excel dashboards, reconcile pharmacy and laboratory stocks, and manage fixed assets and controlled records.

NB: Clinical decisions remain the responsibility of licensed practitioners; major HR and financial approvals remain with the Administrator/CEO; material financial records and reconciliations will be reviewed by the Administrator/CEO and independent or external auditors.

Minimum qualifications and essential experience

• Bachelor’s degree (Licence/Bac +3 or equivalent) in Accounting, Finance, Audit, Management, Business Administration or a closely related field;

• At least 3 years of hands-on accounting or finance experience, including reconciliations, cash and bank controls, ledger management, expense verification and financial reporting, with demonstrated staff or cross-functional coordination;

• Working knowledge of double-entry bookkeeping, SYSCOHADA/OHADA accounting principles and basic payroll, tax and CNPS administrative processes;

• Strong Microsoft Excel skills, including advanced formulas, lookups, pivot tables and reconciliations, as well as aptitude for accounting software and electronic patient or billing systems;

• Demonstrated integrity, confidentiality, managerial judgment, leadership, clear reporting, attention to detail and ability to investigate exceptions;

• Good professional or functional French and English, both written and spoken.

Preferred qualifications and added advantages

• Master’s degree or recognized professional accounting certification, completed or in progress;

• 5 or more years of relevant experience and at least 1 year of staff or team supervision;

• Experience in healthcare, clinics, laboratories, pharmacies, insurers, corporate receivables or multi-service financial operations;

• Experience with Electronic Medical Records (EMR), Sage, Odoo, QuickBooks, Power BI, mobile-money reconciliation, inventory management, internal controls or supervisory SOPs;

• Experience overseeing patient service quality, staff coordination, budgets, insurer claims, commercial outreach and process improvement.

Location: Damas, Yaoundé, Cameroon
Employment: On-site

Selection process
Shortlisted candidates may be required to complete a practical Excel/accounting and patient-revenue reconciliation exercise, a supervisory case study and a competency-based interview. Professional references and qualifications may be verified. Applications will be assessed against the requirements of the role.

How to apply
Interested candidates should email the following documents to: serenitymedc@gmail.com
Email subject: Application – Assistant Administrator (Finance & Administration).

1. An up-to-date CV including the contact details of at least TWO professional references;

2. A Letter of Motivation explaining relevant finance, administrative and supervisory experience;

3. Copies of academic certificates/diplomas and relevant professional certificates, if applicable.

Application deadline: Friday, 13 November 2026.