SAASA B2E is looking for a Community Manager

SAASA B2E is looking for a Community Manager

Industry: Agri-food / Distribution

1. JOB SUMMARY

We are looking for an innovative, proactive and performance-driven Community Manager to oversee and expand the company's digital presence, showcase its products and build stronger relationships with customers across various online channels.

The successful candidate should demonstrate excellent content development abilities, a solid grasp of digital marketing practices and the ability to communicate professionally and fluently in both English and French.

2. KEY DUTIES AND RESPONSIBILITIES

• Oversee, manage and grow the company's social media accounts, particularly Facebook, Instagram, TikTok and LinkedIn.
• Develop, create and share attractive digital content, including written posts, videos, graphic designs and promotional materials to increase product visibility.
• Design and execute effective social media strategies aimed at strengthening brand recognition, improving audience interaction and expanding the company's online reach.
• Engage with online communities by promptly handling customer questions, comments, private messages and other inquiries across social platforms.
• Publicize product launches, promotional deals, marketing initiatives and other corporate activities.
• Keep track of competitors' digital communication strategies, emerging market developments and customer opinions.
• Evaluate social media performance through appropriate analytical tools and prepare periodic reports highlighting results and areas for improvement.
• Work closely with the sales and marketing departments to coordinate digital campaigns and contribute to the achievement of commercial targets.
• Maintain a consistent brand identity across all digital channels, ensuring uniformity in visual presentation, communication style and corporate messaging.

3. QUALIFICATIONS AND REQUIREMENTS

Academic background

• Hold a Bachelor's degree (Licence) in Communication, Marketing, Digital Marketing, Journalism or any other closely related discipline.

Professional experience

• Have between two (02) and three (03) years of relevant professional experience as a Community Manager or in a comparable digital communication role.

Technical and professional skills

• Demonstrate excellent written and spoken proficiency in both English and French.
• Possess strong abilities in digital content development, copywriting and social media administration.
• Be proficient in using various social media platforms and community management applications.
• Have practical knowledge of graphic design and video editing software such as Canva, Photoshop, CapCut or other equivalent tools.
• Understand digital marketing techniques, online advertising strategies and social media performance measurement.
• Be creative, detail-oriented and capable of producing engaging communication materials.
• Have excellent interpersonal and communication skills.
• Be able to work with minimal supervision, meet assigned deadlines and coordinate several projects simultaneously.

4. APPLICATION PROCEDURE

Qualified and interested candidates are invited to submit their updated CV to the following email address:

Email address: hr.intern.saasab2e@gmail.com.

Applicants are encouraged to ensure that their CV clearly highlights their relevant professional experience, digital communication skills and proficiency in English and French.