Avis de recrutement : OPERATIONS OFFICER

Description de l'offre

Overall, Purpose of Role:

Acting as the primary assistant to the Operations Manager (OM), the Operations Officer will support INSO operations including (but not limited to) HR, logistics, procurement, admin tasks, and functions. The position will be part of the Operations team.

Main Duties and Responsibilities:

Logistics & Procurement:

• Assist supervisor in procurement activities, in collaboration with Operations and Program teams
• Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases
• Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files
• Responsible for circulating RFQs, preparing bid analysis, and issuing purchase orders
• Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities
• Responsible for managing & preparing service level agreements for the smooth running of project activities
• Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.
• Maintain and update CO inventory list as per INSO requirements and submit quarterly reports.
• Ensure all assets are tagged and keep record of movement of assets.
• Ensure physical verification is done on a bi-annual basis.
• Monitoring of vehicle movement through vehicle log sheet

Administration:

• Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes
• Support the organization of team events (meetings, workshops, etc.).
• Maintains a central filing system for required documents and forms.
• Support the development and systematic management of internal policies and their implementation across INSO operations
• Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.
• Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.
• Fulfil other administrative functions as required

·         Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before travelling

·         Have good working relationship with flight partners such as UNHAS and local travel agents for Commercial Flights

·         Ensure all invoices are sent on time for payment from our partners.

Human Resource:

·         Ensure all INSO HR internal policies and procedures are compliant with local labour laws and regulations

·         Ensure all staff files are maintained both physically and virtually (SharePoint and CEZANNE)

·         Support management in the full cycle of the recruitment process, including vacancy announcements, interview set-ups, staff inductions, as well as onboarding and off boarding.

·         Prepare the national staff and Field Monitor employment contracts and amendments in accordance with legal requirements and available templates.

·         Prepare other HR documentation including termination/warning letters, acting allowances, etc.

·         Ensure that HR files contain the mandatory documentation according to the internal checklist.

·         Ensures the HRIS is up to date through regular checks of data and maintains the HRIS as required

·         Maintain and update staff absences and liaise with Finance Department for payroll purposes.

·         Assist the Operations Manager in establishing annual leave planning to plan staff shifts and cover operational needs.

·         Assist in staff travel planning.

·         Focal point for staff and consultants on insurance policy.

·         Review payroll for National Staff and Field monitors and act as point of contact for any payroll related queries.

·         Assist the Operation Manager in the drafting of various communication documents, administrative letters and facilitation of meetings to inform national employees of HR rules and procedures

·         Assists the Operation Manager in the event of an internal and/or external audit or inspection

PERSON SPECIFICATION

Knowledge, Skills and Experience

Essential:

·      A Degree in Business Administration, Supply chain, HR, Logistics, or relevant field.

·      Excellent English and French both written and verbal.

·      Minimum 5 years of relevant work experience, preferably with NGOs.

·      Proficient in Microsoft Office tools.

·      Attention to detail and ability to multitask

Nice to Have:

·      Open-mindedness and self-confidence.

·      Acceptance and understanding of humanitarian principles.

·      Strong ethics, with ability to manage confidential data.

·      High degree of autonomy.

Personal Attributes

·      Confidentiality, integrity, and a sense of conflict-of-interest prevention.

·      Self-motivation, courtesy, and humility.

·      Team spirit and good management of interpersonal relationships.

·      Know how to plan and organize your work.

·      Be flexible, dynamic, know how to propose initiatives.

·      Be able to work under pressure.

·      Effective communicator.

·      Capacity to work in multicultural environments.

Warning Clause:

This job description is not an exhaustive list of skills, efforts, duties and responsibilities related to the position.

INSO Safeguarding Policy

INSO is fully committed to the safe recruitment, screening and vetting of all potential new employees, directors and volunteers and we will ensure strict adherence to our code of conduct and safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be followed:

·         All job offers will be conditional on obtaining at least two satisfactory professional references.

·         INSO will ask applicants about significant gaps in employment history or frequent changes of employer and address.

·         All essential qualifications and relevant professional certifications and memberships will be verified.

·         The successful candidate will be required to provide a valid identification document (passport, identity card).

·         All new hires will receive an orientation to the INSO Safeguarding Policy and Procedures and associated documents (Code of Conduct, Whistle-blower, etc.).

·         All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Submission of applications

Applications (letter of motivation, detailed CV, references of at least 3 persons) must be sent to the e-mail address “jobs@cmr.ngosafety.org" with the mention of the subject of the e-mail "Operations.Officer – Jully 2026"

Deadline for applications: 19/08/2026 at 23:59’.

NB: Please note that applications will be processed spontaneously after receipt, only shortlisted candidates will be contacted.

                                                                                                                                                                Kami Firmin Adjahossou

                                                                            Directeur Pays INSO Cameroon