Job opportunity :GBV OPERATOR (GENDER-BASED VIOLENCE)

Description de l'offre

GBV SPECIALIST-OPERATOR (GENDER-BASED VIOLENCE)
 

Position title    GBV Specialist-Operator
Contract type    Fixed-Term Contract (CDD)
Contract duration    4 months — September to December 2026 (renewable subject to budget availability)
Desired start date    September 2026
Duty station    Douala/Yaoundé (Cameroon), with occasional travel as required by project needs
Reports to    Programs Department / WETECH Management
Compensation    Based on WETECH’s salary scale and the candidate’s profile
About WETECH
WETECH (Women in Entrepreneurship and Technology) is a Cameroonian civil society organization accredited as a business incubator, accelerator, and technology innovation center dedicated to women entrepreneurs. WETECH designs and implements entrepreneurship support programs and digital solutions with social impact in partnership with institutional donors, and runs a coworking space. As part of strengthening its teams for the September–December 2026 period, WETECH is recruiting:

a GBV Specialist-Operator, responsible for monitoring WETECH’s digital platforms and applications dedicated to combating Gender-Based Violence (GBV).

Context and Purpose of the Position
As part of its efforts to combat gender-based violence, WETECH has developed digital platforms and applications enabling the reporting, tracking, and referral of GBV cases. The GBV Specialist-Operator ensures the day-to-day monitoring and use of these tools, handles reported cases, refers survivors to appropriate services, and coordinates with other actors involved in GBV protection and response.

Duties and Responsibilities
Monitoring of WETECH’s GBV Platforms and Applications
Ensure daily monitoring and active oversight of WETECH’s GBV platforms, applications, and phone lines;
Verify the availability, proper use, and correct functioning of the digital reporting tools;
Report any technical malfunction to WETECH’s technical team.
Handling of Reported GBV Cases
Receive and process, with due regard for confidentiality and ethics, GBV cases reported through the platforms, applications, and phone lines;
Conduct an initial assessment of survivors’ needs using a survivor-centered approach;
Ensure responsive and compassionate follow-up of each reported case, in accordance with applicable standards and protocols (confidentiality, informed consent, non-judgment).
Referral of Survivors and Case Management
Ensure referral of survivors to appropriate services: health, psychosocial support, legal assistance, security, etc.;
Systematically record reported and handled GBV cases (database, tracking tools);
Ensure regular updating of case files and statistics, in strict compliance with data confidentiality;
Produce periodic reports on cases handled and observed trends.
Coordination with Actors in the Field
Coordinate activities and actions with other actors involved in GBV prevention and response (government bodies, NGOs, GBV networks and focal points, health and protection services);
Participate in sector coordination meetings and existing referral mechanisms;
Contribute to raising awareness of and providing information on WETECH’s tools and services among partners and communities.
Required Profile
Education

Minimum Bachelor’s degree (Bac+3).

Experience

At least 2 years of experience in the care, referral, or follow-up of GBV cases;
Experience working with digital reporting or case management platforms is an asset;
Experience collaborating with humanitarian actors, United Nations agencies (including UNFPA), or protection organizations is an asset.
Technical Skills

Sound knowledge of guiding principles for GBV case management (survivor-centered approach, confidentiality, informed consent);
Proficiency in basic digital and office tools (smartphone, mobile applications, Excel, Word);
Ability to document cases and produce monitoring reports;
Strong command of French, both written and spoken; proficiency in English and/or a local language is an asset.
Personal Qualities

Strong listening skills, empathy, and a high sense of ethics and confidentiality;
Rigor, responsiveness, and strong organizational skills;
Ability to work within networks and coordinate with multiple actors;
Resilience and ability to manage sensitive or emotionally demanding situations;
Commitment to gender equality principles and WETECH’s mission.
How to Apply
Interested candidates who meet the above criteria are invited to submit an application including:

a cover letter addressed to WETECH Management;
an up-to-date curriculum vitae (CV), with at least two professional references.
Applications should be sent to: contact@we-tech.org, with the position title clearly stated in the subject line.

Application deadline: 11 September 2026. Only shortlisted female candidates will be contacted for an interview.