Description de l'offre

JOB ADVERTISEMENT : Business Support Assistant (Shipping) -  World Food Programme (WFP) Cameroon

Business Support Assistant ( Shipping)
Fully Present
locations
Douala, Cameroon, The Republic Of
time type
Full time

job requisition id
JR126553
DEADLINE FOR APPLICATIONS
20 September 2026-23:59-GMT+01:00 West Africa Standard Time (Douala)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

WFP is a 2020 Nobel Peace Prize Laureate.

WFP offers a highly inclusive, diverse, and multicultural working environment.

WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

KEY RESPONSIBILITIES 

1. Perform standardized processes and activities to support effective and efficient shipment planning and execution.

2. Monitor shipments within the assigned geographical area at load and discharge ports, and regularly update corporate systems to record shipment progress, identify issues, and escalate them as required.

3. Support communication and information exchange with Country Offices, shipping lines, freight forwarders, port authorities, and other supply chain stakeholders to facilitate the smooth execution of shipping operations.

4. Research, compile, and present information in standard formats (e.g., corporate reports, internal performance reviews, supplier performance reviews) to support informed decision-making by Shipping Associates and Shipping Officers and ensure consistency in information shared with stakeholders.

5. Update and maintain relevant databases and records, ensuring that information related to contracts, shipments, payments, pipeline activities, and other shipping operations is accurate, organized, accessible, and supports reporting requirements.

6. Support risk mitigation activities by reviewing and verifying shipment data and documentation, identifying discrepancies, and escalating issues to the Shipping Associate or Shipping Officer as appropriate.

. Respond to a variety of queries and requests for support, following established

procedures and seeking guidance when required, to ensure timely and accurate

resolution.

8. Maintain an efficient filing system for shipping documents and records, ensuring

that all shipment-related documentation is accurately filed, up to date, easily

accessible, and retained in accordance with corporate procedures and audit

requirements.

9. Contribute to emergency preparedness and response activities by following

established procedures and supporting the timely movement of food and other

humanitarian supplies during emergencies.

10. Carry out any other related tasks and responsibilities as assigned by the Line

Manager to support the effective implementation of shipping and supply chain

operations.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Experience in shipping, logistics, customs clearance, transport operations, or a

related field.

• Experience monitoring shipments and maintaining accurate records in logistics or

supply chain systems.

• Experience compiling data and preparing routine reports using standard formats.

• Experience using corporate databases and systems to track shipments, contracts,

payments, pipeline information, and inventory.

• Experience liaising with logistics service providers and internal stakeholders to

facilitate day-to-day shipping operations.

• Experience checking shipping documentation and identifying discrepancies for

escalation to supervisors.

• Experience providing administrative and operational support in a logistics or supply

chain environment.

• Experience working in multicultural teams and supporting emergency or

humanitarian logistics operations is desirable.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education: A post-secondary certificate or diploma in a relevant field with at least two (2)

years of relevant professional shipping experience.

Language: Fluency (level C) in French and intermediate knowledge (level B) of English, or

fluency (level C) in English and intermediate knowledge (level B) of French.

Terms & Conditions

Position:  Business Support Assistant ( Shipping)

Contract: Service Contract (SC4)

Duration: 12 Months

Location: Douala - Cameroon

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

HOW TO APPLY ? 

All applications must be submitted ONLINE at : https://wd3.myworkdaysite.com/en-US/recruiting/wfp/job_openings/details/Business-Support-Assistant---Shipping-_JR126553