Description de l'offre
Détails de l'annonce Poste proposé : City Launching Operations CoordinatorWould you like to get a front-row seat to EVERYTHING it takes to expand an innovative venture in multiple countries? Are you looking for an opportunity to fast-track your career? Does the idea of becoming the right-hand to the Head of Expansion of one of the most groundbreaking mission-driven organizations in the African continent excite you? Do you believe ‘progress beats perfection’?If your answer is yes, then keep reading… ABOUT THE ROLEAs the Launching Operations’ Coordinator, your mission is to guarantee that the City Launching & Pioneering Team (CLAP) has everything it needs to operate smoothly and succeed in its goal of launching 20 cities by the end of 2022.You will be responsible forTeam coordination & logistics: Support leadership in designing and driving the international expansion plan Understand who needs what, by when (e.g. flights, accommodations, payments, team meetings, resources, decisions Troubleshooting: Fix problems as they come up and escalate to leadership as needed Serve as communication bridge between launchers and central teams Data & Analytics: Develop & implement processes and metrics for the CLAP team to track its progress and spot bottlenecks Establish systems & routines for the team to exchange learnings and stay in tune Playbooking: Ensure knowledge management & sharing of best practices and lessons learned - if we get something right, we document it; if we get it wrong, even more! Support the training of new hires to the CLAP team KPIs Logistical smoothness: Clear tracking of admin tasks and coordination with central ops Troubleshooting: Time to turnaround issues when they arise Reporting: On-time and quality of reports Team coordination: Consistent and seamless routines for the team to touch base, align and move forward CLAP Academy: Organized, updated and easy to navigate knowledge library New hires’ onboarding: …